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Resume

New York Life
April 2001 - present
Application Engineer (User Experience Lead)
Liaison between business areas, responsible for translating the New York Life brand to make sites and applications and new project development more usable.
  • Wireframe, prototype and visioneer applications and websites
  • Facilitate user testing and card sorting exercises
  • Develop taxonomies and information architecture strategies
  • Perform heuristic evaluations (expert reviews) of existing sites/applications
  • Research and produce usability reports and video montages based on test findings
  • Give presentations to large groups on user centric strategies and usability findings

previous positions...

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